Looking for an automated, personalized solution for operational, event-driven e-communications and project an image that your brand deserves? Not satisfied with the letters being generated from your property management system?

IDT's Guest Management System provides exactly the solution you're looking for with a library of high-quality, targeted e-communications with delivery triggered by everyday events – following reservation, a scheduled arrival, following departure.

IDT works with you to customize that library based upon the customer's GuestView profile and provides you with many content variations for highly personalized e-messaging setting your communications apart from the "same-old, same-old".

Letters are deployed on your schedule.

Imbedded links to designated staff members, departments or online surveys can be incorporated into your e-communications – including a link to an online guest satisfaction comment card (IDT's or your vendor's).